Shipping and Returns

Shipping

For deliveries under 400 lbs, Rainbow Mulch is shipped via FedEx or UPS. After you place an order, you'll receive tracking information via email.

For deliveries over 400 lbs, Rainbow Mulch will be delivered by a freight delivery service, usually within 5-7 business days.  Your rubber mulch is packed in easy-to-handle 40-lb bags and stacked on standard 48″ by 48″ pallets.

Delivery includes curbside/end of driveway delivery with liftgate service for an easy delivery. The driver will lower the pallets from the truck using a liftgate. They will then use a pallet jack to move the pallets onto the end of your driveway or on the nearest curb if there is no driveway.

The freight delivery company will call to schedule a delivery window one day prior to delivery.

 

Returns

Because Rainbow Mulch is shipped straight to you via freight, we do not offer free returns. However, we do offer a 100% satisfaction guarantee. If for any reason you are unsatisfied with your order, please contact us so we can make it right.

We do offer samples of our rubber mulch so you can see and feel the Rainbow Mulch difference before you order!