Shipping and Returns

Shipping

Rainbow Mulch orders are shipped directly to your desired destination in 1.5cf bags (typically 15-20lbs) or 50cf (500-700lb) bulk bags. The bags are shipped on standard 48" by 48" pallets. Depending on the weight of your order, it may ship Ground, LTL (Less-Than-Truckload), or FTL (Full-Truckload). A quote will be provided to you prior to your shipment. An estimated lead time will be provided as well. If you have a desired delivery date or timeline, please share this with our team. 

Delivery includes curbside/end of driveway delivery with liftgate service for an easy delivery. The driver will lower the pallets from the truck using the liftgate. They will then use a pallet jack to move the pallets onto the end of your driveway or on the nearest curb if there is no driveway. 

The freight delivery company will call to schedule a delivery window one day prior to delivery.

Returns

Because Rainbow Mulch is shipped straight to you via freight, we do not offer free returns. However, your satisfaction is a priority. If for any reason you are unsatisfied with your order, please contact us as soon as possible. 

Rainbow Mulch samples are free and available before you place an order.